Privacy Policy

We collect information you provide directly to us, such as: • Account information (name, email, billing details) • Service usage data and server logs • Support communications • Payment information (processed securely through third parties) • Technical information about your server usage

We use the information we collect to: • Provide and maintain our hosting services • Process payments and billing • Communicate with you about your account • Provide customer support • Improve our services and develop new features • Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share information only in these circumstances: • With your consent • To comply with legal requirements • To protect our rights and prevent fraud • With service providers who assist in our operations (under strict confidentiality agreements)

We implement appropriate security measures to protect your information: • Encryption of data in transit and at rest • Regular security audits and monitoring • Access controls and authentication • Secure data centers with physical security • Regular backups and disaster recovery procedures

You have the right to: • Access your personal information • Correct inaccurate information • Delete your account and associated data • Export your data • Opt-out of marketing communications • File complaints with data protection authorities

We retain your information for as long as necessary to provide services and comply with legal obligations. Account data is typically retained for: • Active accounts: Duration of service plus 30 days • Billing records: 7 years for tax purposes • Support communications: 3 years • Server logs: 90 days

We use cookies and similar technologies to: • Maintain your login session • Remember your preferences • Analyze website usage • Improve user experience You can control cookie settings through your browser preferences.

We may update this privacy policy from time to time. We will notify you of any material changes by: • Email notification to your registered address • Notice on our website • Update to the "Last updated" date Continued use of our services after changes constitutes acceptance of the updated policy.